Frequently Asked Questions

Got Questions? We've Got Answers!
1. What is the service provided by this platform?

Our platform allows restaurants, cafes, and other businesses to create a digital menu that can be transformed into a QR code. The menu includes features such as online and in-person ordering, payment options, and easy menu customization with design templates.

 

2. How can I create a digital menu for my business?

You can sign up for an account on our platform, enter your business details, and start creating your menu. You can add items, images, prices, and descriptions. Once completed, the system will generate a QR code for your menu.

 

3. Can customers place orders through the digital menu?

Yes, customers can place orders directly through the digital menu, whether they are dining in or ordering remotely. You can enable online payment or cash-on-delivery options for their convenience.

 

4. Can I customize the design of my digital menu?

Absolutely! We offer three different design templates for your menu. You can easily customize colors, layouts, and styles to match your brand.

 

5. Is it possible to update my menu after it has been created?

Yes, you can edit your menu at any time through your account. You can add, remove, or update items, prices, and images quickly and easily.

 

6. Can I print the QR code and place it in my restaurant?

Yes, once your menu is ready, you can download the QR code and print it. You can place it on tables, counters, or other visible locations for your customers to scan and view the menu.

 

7. Does the system support order and receipt printing?

Yes, you can print orders and receipts directly through your account on our platform, making it easy to manage and track transactions.

 

8. Is my customers' data secure?

Yes, we prioritize data security and ensure that customer information and payment data are protected with industry-standard encryption.

 

9. Can I try the service before committing to a subscription?

Yes, we offer a free trial period for you to explore the features of our platform before subscribing.

 

10. What is your refund policy?

We offer a full refund within seven (7) days of subscription purchase if you are not satisfied with the service. Contact our support team to initiate the process.

 

11. What payment methods are supported for customer orders?

We support multiple payment methods, including online payments (Paypal, credit/debit cards, digital wallets) and cash on delivery.

 

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